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Shipping and payment conditions

Shipping-Payment-Conditions

 

Shipping Conditions
clear . easy . manageable . no hidden extras

 

Shipping

No Shipping fees as of

GERMANY – up to 5 kg

7,99 €

80,00 €

                – up to 10 kg

13,99 €

 

           – more than 10 kg

29,99 €

 

 

 

 

Swizerland

35,99 €

 -

 

 

 

Austria

10,99 €

 -

 

 

 

Europe 1

10,99 €

-

Belgium, Denmark, France, Luxembourg, Netherlands, Liechtenstein, Austria 

 

 

Europe 2

25,99 €

-

Finland, Greece, Great Britain, Ireland Iceland, Italy, Norway, Portugal, Sweden, Spain, Poland, Hungary, Turkey, Czech Republic, Slovakia, Romania, Slovenia, Lithuania

 

 

Unlisted countries

Please contact us

 

 

1. Should it be necessary to split the shipment due to technical or logistic reasons you will have to pay only once for the shipment.

2. Alternatively you can pick up the goods directly in Meerbusch. You can choose this option during the order process (delivery method).

3. Despite all dilligence it may happen that damages occur during the transport. In this case of course we will refund the goods free of charge.
but please notice following procedure: if goods are delivered with visible damages to the package or the content, the customer must irrespective of possible warranty claims immediately complain about the damages at the forwarding agent, refuse the acceptance or contact immediately ANNA Do via phone or via E-mail so that ANNA Do might place its rights to complain at the forwarding agent. Please note the damages on the bill of lading of the forwarding agent. 

4.In case you would like to send the goods back, please inform us previously via E-Mail or Post. But please notice that we are not paying any transportation costs for the return delivery.

 

Many thanks for you comprehension and your assistance.

 

Our Delivery Areas & their Payment Methods


We deliver to all the below mentioned countries. If you wish a delivery to another country please contact us. We will try to help you.

Germany

Payment Methods

Prepayment, PayPal, cash payment upon pick-up in Meerbusch

Europe (alphabetical)

Austria

Belgium

Czech Republic

Denmark
Finland
France
Greece
Great Britain
Holland

Hungary
Ireland
Italy
Liechtenstein
Luxembourg
Poland
Portugal
Sweden
Swizerland
Slovakia
Slovenia
Spain


Payment Methods

Prepayment, PayPal 

 


 

Following Payment Methods are offered

 

Prepayment

 

Upon receipt of your order you will get a confirmation which contains the availability of the goods, the fee payable and our account details.

 

PayPal

You can pay safe and convenient via your existing PayPal account.

Cash payment upon pick-up in Meerbusch

If you would like to pick up the goods of course you can pay on-site.

 

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