Our Guarantee

Our Guarantee

Your electrode holder is covered by an international guarantee for a period of 12 months from the date of purchase against faults in materials and workmanship.

The affected part will be replaced free of charge, within this period, provided that the fault falls within the terms of this guarantee.

Should your microelectrode require attention or you are having a problem with it, please contact us at contact@g23instruments.com or telephone +44 (0)208 319 4996.

Damage and/or defects caused by fair wear and tear, accidents, use which is unreasonable or inconsistent with our instructions and repair by persons other than G23 Instruments are not covered by this guarantee. Wire seals, O-rings and contact pins, worn in the course of normal use, are also excluded.

Please note that your rights under the guarantee are subject to your compliance with G23 Instruments’ electrode holder instructions as set out in Use & Maintenance.

Please read the instructions supplied with the holder carefully.

This guarantee is additional to your statutory rights.