Right of withdrawal The purchaser is entitled to a 14-day money back guarantee of the goods, without the need for a statement of reasons. Period begins on the date of delivery of the goods by the Purchaser in accordance with the invoice. Decisive for the determination of the period end is the date of receipt of the return shipment to the seller. From right to return or exchange the following products are excluded : 1. Special orders ( eg . B. Special ) 2. Books 3. DVDs 4. College Exception at point 2 to 4 : The parcel will be returned unopened. The return shipping is at the expense of the customer. Postage will not be accepted .