Terms and Conditions

1) All items available on this site are accurately described and priced at the manufacturer's recommended price.

2) We accept Visa, Mastercard, Debit and Maestro Cards. Minimum payment using these methods is £10.00. All transactions will be processed as soon as possible, on completion all card details will be destroyed.

3) All items are despatched by FIRST CLASS POST to the address indicated by the customer, shipping prices are indicated during the ordering process. Prices are based on First Class delivery rates to a UK destination. A surcharge is added for Airmail to Europe, US and the Rest of the World. MT Miniatures reserve the right to ship goods by Surface Mail if the Airmail surcharge has not been paid. Proof of postage will be obtained at the time of posting, as MT Miniatures cannot be held responsible for items lost in the post. It is recommended that insurance is obtained at the time of purchase. Please ask for insurance rates prior to placing your order.

4) All items are to be paid for in full prior to despatch.

5) On purchasing any item from this site your email address will be added to our mailing list. You will then receive a copy of any newsletter or update. Your contact details will not be sold on or disclosed to a third party. If you do not wish for your email address to be held on file please indicate at the time of your order.

6) If you are unsatisfied with any item purchased from this site please contact us via email at sales@mtminiatures.com. We will then deal with your complaint. Replacement of any item or a refund can be arranged if required. We will need the original item to be returned to us, before the despatch of the replacement or full refund can be issued, so we can monitor and improve our services and products. The refund will be for the original price of the item and the postage paid at the time of order.