The method by which your order is posted depends on weight-and size. smaller parcels ( 2kg) go by royal mail and are with you 1-2 days after we post.
Heavier parcels, or parcels over certain dimensions are dispatched via courier, and are with you 2-5 days after posting.
All orders are marked as dispatched on our ordering system, and an email is automatically sent to you when your items are scanned for dispatch.
Emails asking where your delivery is will not be answered until 7 days after date of order.
IRISH OR NON UK CUSTOMERS PLEASE NOTE
The website is set up to work out UK postage only. If you place an order through the website, you will be charged for additional postage to cover the cost of posting your goods. Your invoice for additional postage will be sent via paypal and must be paid within 2 days.
Failure to pay the additional postage will mean your items will not be posted, and only 50% of your payment will be refunded due to the items already having been cut.
We will not know the additional postage cost until the order is cut and weighed, but reflects the true cost of postage and packing.
The Crafty Celt
South Blackvein Industrial estate
Phone number 01495 619119 or 07564 161586
E-mail address firstname.lastname@example.org